Personal & Sensitive User Data: What Information We Collect From You
We receive and keep any information you enter on our website, in any other way that you provide to us.
Personal information comprises your first and last name, phone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date).
Stripe SDK, which requires information about your phone number and apps installed on the device in order to ensure secure and successful payment, is used by Smartpace.
Please see Stripe’s privacy policy for more details on how they handle your personal information.
We might also inquire about your current location, vacation plans, and coworking preferences.
You can choose not to disclose information to us, but in order to receive relevant offers from Coworker and its partners and to enjoy other benefits of being a registered member, you must supply some information about yourself.
Only registered members can write coworking space evaluations, participate in discussion forums, email smartpace information to themselves and others, access members-only newsletters and coworking content, and participate in surveys, contests, and sweepstakes, for example.
In order to ask us a question or conduct any transactions on our site, you must also provide certain information.
Other People’s Information
Through our Website, you will be able to offer contact and coworking-related information for other people.
If you’re making a reservation for someone else, you’ll need to provide that person’s personal information.
You must get the approval of other individuals before giving us with their personal information, as your account will be the only way to view or edit their information.
Personal information comprises your first and last name, phone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date).
Stripe SDK, which requires information about your phone number and apps installed on the device in order to ensure secure and successful payment, is used by Smartpace.
Please see Stripe’s privacy policy for more details on how they handle your personal information.
We might also inquire about your current location, vacation plans, and coworking preferences.
You can choose not to disclose information to us, but in order to receive relevant offers from Coworker and its partners and to enjoy other benefits of being a registered member, you must supply some information about yourself.
Only registered members can write coworking space evaluations, participate in discussion forums, email smartpace information to themselves and others, access members-only newsletters and coworking content, and participate in surveys, contests, and sweepstakes, for example.
In order to ask us a question or conduct any transactions on our site, you must also provide certain information.
Other People’s Information
Through our Website, you will be able to offer contact and coworking-related information for other people.
If you’re making a reservation for someone else, you’ll need to provide that person’s personal information.
You must get the approval of other individuals before giving us with their personal information, as your account will be the only way to view or edit their information.
Automatic Information
When you visit Smartpace, we automatically collect some information from your computer or device.
We will gather session data such as your IP address, Web browser software, and referring website, for example.
We may also collect information about your online activities, such as the material you see, the pages you visit, and the searches and/or reservations you make.
One of our goals in gathering this automatic data is to better understand our users’ interests and preferences so that we can tailor their experience.
We will gather session data such as your IP address, Web browser software, and referring website, for example.
We may also collect information about your online activities, such as the material you see, the pages you visit, and the searches and/or reservations you make.
One of our goals in gathering this automatic data is to better understand our users’ interests and preferences so that we can tailor their experience.
Cookies and Other Web Technologies
Cookies are little text files that can be saved on your device or on your computer’s hard disc (if your Web browser permits).
Cookies are used by Smartpace, its connected websites, and Apps for the following purposes:
To assist us in recognising your browser as a previous visitor and saving and remembering any preferences you may have set while on our site.
If you register on our site, for example, we may use cookies to remember your registration information so you don’t have to log in each time you come. If you checked the box labelled “Save this password for automatic sign-in,” we may additionally save your password in a cookie. Please note that for security reasons, member IDs, passwords, and any other account-related data stored in such cookies are encrypted. To assist us in customising the content, experience, and advertisements you see on our websites and Apps, as well as other websites on the Internet. For example, when you visit a web page, we, our service providers, or our partners may automatically place a cookie on your computer to recognise your browser as you explore the Internet and to show you with information and advertising tailored to your apparent interests. For more information on our online advertising methods and your options, see “Display Of Advertising For Your Preferences.”
To aid in the evaluation and research of features and products, marketing, and email messages (by determining which emails you open and act upon).
Most browsers’ Help section should explain how to prevent your browser from accepting new cookies, how to make the browser warn you when a new cookie is received, and how to disable most forms of cookies.
Please keep in mind that if you decline to accept cookies, you may be unable to utilise many of the coworking tools available on our websites. Web beacons (also known as clear gifs, pixel tags, or Web bugs) are tiny visuals with a unique identification that are embedded in the code of a Web page and act similarly to cookies.
We use Web beacons to track users’ movements from one page to the next on our sites, to deliver or communicate with cookies, to determine whether you arrived at our site via an online advertisement on a third-party website, and to improve site performance.
We may also allow our service providers to use Web beacons to track visitor traffic and activity on our site and to help us determine which emails have been opened by recipients.
This aids in the measurement process. the efficacy of our content and other services
Cookies are used by Smartpace, its connected websites, and Apps for the following purposes:
To assist us in recognising your browser as a previous visitor and saving and remembering any preferences you may have set while on our site.
If you register on our site, for example, we may use cookies to remember your registration information so you don’t have to log in each time you come. If you checked the box labelled “Save this password for automatic sign-in,” we may additionally save your password in a cookie. Please note that for security reasons, member IDs, passwords, and any other account-related data stored in such cookies are encrypted. To assist us in customising the content, experience, and advertisements you see on our websites and Apps, as well as other websites on the Internet. For example, when you visit a web page, we, our service providers, or our partners may automatically place a cookie on your computer to recognise your browser as you explore the Internet and to show you with information and advertising tailored to your apparent interests. For more information on our online advertising methods and your options, see “Display Of Advertising For Your Preferences.”
To aid in the evaluation and research of features and products, marketing, and email messages (by determining which emails you open and act upon).
Most browsers’ Help section should explain how to prevent your browser from accepting new cookies, how to make the browser warn you when a new cookie is received, and how to disable most forms of cookies.
Please keep in mind that if you decline to accept cookies, you may be unable to utilise many of the coworking tools available on our websites. Web beacons (also known as clear gifs, pixel tags, or Web bugs) are tiny visuals with a unique identification that are embedded in the code of a Web page and act similarly to cookies.
We use Web beacons to track users’ movements from one page to the next on our sites, to deliver or communicate with cookies, to determine whether you arrived at our site via an online advertisement on a third-party website, and to improve site performance.
We may also allow our service providers to use Web beacons to track visitor traffic and activity on our site and to help us determine which emails have been opened by recipients.
This aids in the measurement process. the efficacy of our content and other services
How We Use Your Information
Smartpace collects information about you for the following general purposes: to register and manage your account, including to allow you access to and use of our site; to communicate with you in general, including to provide information about Coworker and invitations from the Coworker community; to enable us to publish your reviews, forum posts, and other content to the Coworker community; to facilitate your booking of coworking space reservations; to resell your information to third parties; to resell your information to third parties; to resell, to otherwise personalise your Smartpace experience, such as customising the ads you see; to collect information from you, such as through surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.
We will send you email messages at the email address you enter if you have joined up as the owner or manager of a coworking space or listed your coworking space in our Coworking Spaces section.
Please read the section below titled “Your options regarding the collection and use of your information.”
Suppliers, including but not limited to coworking space managers or owners that fulfil your coworking related bookings; throughout Coworker and its connected sites; all items and services provided by third-party suppliers are identified as such. Except for payment information, information that we share with suppliers to facilitate bookings will be treated according to the appropriate suppliers’ privacy rules.
We only share payment information when it’s required for reservations made or facilitated by Smartpace, and we limit suppliers’ ability to utilise payment information for these purposes.
We recommend that you read any coworking space supplier’s privacy policies, terms of service, and other policies before purchasing their products and services through Smartpace.
Please be aware that these suppliers may contact you as needed to collect further information about you or your coworking plans, to expedite your coworking space reservations, or for other reasons indicated in their privacy policies and terms of service.
We will send you email messages at the email address you enter if you have joined up as the owner or manager of a coworking space or listed your coworking space in our Coworking Spaces section.
Please read the section below titled “Your options regarding the collection and use of your information.”
Suppliers, including but not limited to coworking space managers or owners that fulfil your coworking related bookings; throughout Coworker and its connected sites; all items and services provided by third-party suppliers are identified as such. Except for payment information, information that we share with suppliers to facilitate bookings will be treated according to the appropriate suppliers’ privacy rules.
We only share payment information when it’s required for reservations made or facilitated by Smartpace, and we limit suppliers’ ability to utilise payment information for these purposes.
We recommend that you read any coworking space supplier’s privacy policies, terms of service, and other policies before purchasing their products and services through Smartpace.
Please be aware that these suppliers may contact you as needed to collect further information about you or your coworking plans, to expedite your coworking space reservations, or for other reasons indicated in their privacy policies and terms of service.
How We Protect Your Information
We want you to feel comfortable using Smartpace, so we’ve made a commitment to safeguarding the data we collect.
While no website can guarantee security, we have put in place administrative, technical, and physical safeguards to assist protect the personal information you disclose to us.
Only approved personnel, for example, have access to personal information, and they can only use it for allowed business purposes.
Furthermore, we employ encryption when transmitting your personal information between your system and ours, as well as between our system and those of the parties with whom we share sensitive information, and we use firewalls and intrusion detection systems to help prevent unauthorised persons from gaining access to your data.
We will send you email messages at the email address you enter if you have joined up as the owner or manager of a coworking space or listed your coworking space in our Coworking Spaces section.
Please read the section below titled “Your options regarding the collection and use of your information.”
Suppliers, including but not limited to coworking space managers or owners that fulfil your coworking related bookings; throughout Coworker and its connected sites; all items and services provided by third-party suppliers are identified as such. Except for payment information, information that we share with suppliers to facilitate bookings will be treated according to the appropriate suppliers’ privacy rules.
We only share payment information when it’s required for reservations made or facilitated by Smartpace, and we limit suppliers’ ability to utilise payment information for these purposes.
We recommend that you read any coworking space supplier’s privacy policies, terms of service, and other policies before purchasing their products and services through Smartpace.
Please be aware that these suppliers may contact you as needed to collect further information about you or your coworking plans, to expedite your coworking space reservations, or for other reasons indicated in their privacy policies and terms of service.
While no website can guarantee security, we have put in place administrative, technical, and physical safeguards to assist protect the personal information you disclose to us.
Only approved personnel, for example, have access to personal information, and they can only use it for allowed business purposes.
Furthermore, we employ encryption when transmitting your personal information between your system and ours, as well as between our system and those of the parties with whom we share sensitive information, and we use firewalls and intrusion detection systems to help prevent unauthorised persons from gaining access to your data.
We will send you email messages at the email address you enter if you have joined up as the owner or manager of a coworking space or listed your coworking space in our Coworking Spaces section.
Please read the section below titled “Your options regarding the collection and use of your information.”
Suppliers, including but not limited to coworking space managers or owners that fulfil your coworking related bookings; throughout Coworker and its connected sites; all items and services provided by third-party suppliers are identified as such. Except for payment information, information that we share with suppliers to facilitate bookings will be treated according to the appropriate suppliers’ privacy rules.
We only share payment information when it’s required for reservations made or facilitated by Smartpace, and we limit suppliers’ ability to utilise payment information for these purposes.
We recommend that you read any coworking space supplier’s privacy policies, terms of service, and other policies before purchasing their products and services through Smartpace.
Please be aware that these suppliers may contact you as needed to collect further information about you or your coworking plans, to expedite your coworking space reservations, or for other reasons indicated in their privacy policies and terms of service.
Changes To This Privacy Policy
Smartpace may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.
How You Can Contact Us
If you have questions about this Privacy Policy, please contact us at: support@smartpace.com. Please be aware that calls to and from Smartpace may be recorded. We may use the call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, for fraud prevention purposes, or to provide training to our staff. We will retain the call recordings for as long as reasonably necessary to perform such activities and then delete them. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy. ©2022 Smartpace Inc. All rights reserved.
